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I expected a corporate bot from her pictures and CV. Turns out she's funny and refreshingly unconventional.
C.F., SR PRODUCT MANAGER
Where I've led
At the executive level, the work is different. Coaching without operating experience often misses that.
My perspective is shaped by making consequential decisions with incomplete information. I’ve run turnarounds, built new businesses from zero, operated at scale, pivoted strategy mid-course, and moved policy through governors and legislatures. That experience informs how I listen, what I challenge, and where I push.
I’ve led across sectors as a union strategist and lobbyist, social sector executive, and healthcare operator, accountable for strategy, operations, and performance.
Healthcare operations
At DaVita, I owned a $100M+ P&L spanning 21 outpatient programs, 400 teammates, and 1,600 patients across the East Bay. The region ranked in the company’s top decile for financial and clinical outcomes, with 96% employee engagement.
I was then recruited to build a new home dialysis division across five Pacific Northwest states, spanning 75 sites and 80 FTEs. We grew revenue 12% annually against a 3–5% baseline.
NGA JANOSOV
Executive Coach & Strategic Advisor
Social sector leadership
As COO and President of SaverLife, I led the nation’s largest microsavings organization, overseeing strategy, operations, partnerships, and innovation. I joined as a Vice President and held nearly every operating seat on the way up.
Before that, I advised corporate and nonprofit clients on strategy and operations and spent a year as an HBS Leadership Fellow at Year Up, leading senior operating initiatives.
Labor, politics, and power
I started my career in labor, first at AFSCME and then at SEIU. It was an early education in how organizations really work: who has power, who influences whom, and what it takes to move people when authority alone isn't enough.
At AFSCME, I developed political strategy supporting an executive order and the first collective bargaining agreement for 5,000 direct-care workers in Missouri. At SEIU, I led research and policy for a new bargaining model for independent contractors in education across 14 states, worked at the federal and state levels, and contributed to campaigns that secured three gubernatorial executive orders and more than $400 million in new worker contracts.
I learned early that consequential decisions rarely move through the org chart alone. They move through power, relationships, incentives, and trust.
That is still what I see first when I walk into a company.
My work has always lived at the intersection of business performance and human systems.
How I work
Adaptive by design
I don't run a fixed program. The work adapts to the leader and the moment: sometimes fast-paced and tactical, when a decision is live; sometimes deeper, reflective, and strategic, when the bigger picture needs attention. The pace and focus are shaped by what's actually happening in front of you, not by a script.
Fixed standard
What stays constant is the standard. I came up in environments where success was measured by real results against expectations, and I approach coaching the same way. You should leave each conversation with greater clarity, sharper judgment, and progress you can point to.
Nga reads me better over Zoom and text than people I've known for years. It's unnerving and incredibly effective.
M.P., CO-FOUNDER, MEDICAL DEVICES
Nga made me better with people without trying to sand off my edges.
That was a first!
F.A., ENGINEERING LEAD, MAMAA
Neurodiversity in leadership
Why it matters for leaders
Neurodivergent cognitive profiles are disproportionately represented among founders, operators, and leaders in high-growth, innovation-driven environments, where non-linear thinking, intensity, and rapid pattern recognition can be real advantages. (Neurodivergence refers to natural variation in how people think and process information, often including ADHD, autism, and dyslexia.)
Where I sit
I'm diagnosed with ADHD and bring that lens to my work when it's useful. I also understand neurodivergence from the perspective of parenting a diagnosed child, which deepens my empathy for the realities many leaders navigate, at work and at home.
What it looks like in practice
At the same time, I've built and led successfully across highly traditional, high-performance environments, from the corporate world to mission-driven organizations. In practice, this means I often notice what others miss, help leaders find signal in noise, and create space for sharper thinking and more candid conversations.
It's one more lens I bring to the work, and I draw on it when it adds value.
Education & training
I hold a B.A. from Brown University and an M.B.A. from Harvard Business School, and trained as an executive coach through the Berkeley Executive Coaching Institute, an ICF Level 2 accredited program.
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